Dan,

really like your blog but…

Suji's pastrami is terrible.

Its really tough and hard to eat…

I was really excited to try it cause I'm from nyc and was extremely disappointed

and im not comparing the pastrami to katz deli or somewhere really good… i mean its like spanish bodega 3 yr old pastrami bad…

order something else at suji's.

by far the best sandwich ive had in korea is at the hyatt in jeju. the club sandwich has chicken and bacon, fresh tomato and lettuce and grilled bread. and its only 6000 won

I've only eaten at Suji's once, and we won't go back. We went on a Saturday, and could only order from their Brunch menu, which didn't include corned beef sandwhiches. They made no effort to serve fresh or hot food, and were completely indifferent when I complained.

Yeah, to be honest, for how much you promote Suji's, it's both over priced and incredibly mediocre. The fact that they make everything in house does not change the taste of their food–bad. I've been there three times, just to see if I've missed some hidden quality in the food you at Seoul Eats found, but I was disappointed each time.

I've tasted a good portion of the menu as well, because I've gone there with a large group of friends each time. Brunch, Lunch/Dinner items, it doesn't matter what it's been, it's all been equally mediocre.

I was just at Suji's today and the Pastrami sandwich was great. I guess some people are just impossible to please.

Andrew, Timmy, and thesaxes, please email me at seouleats at gmail dot com. Suji's restaurant has contacted me and they would like to invite you back. They apologize for the service that you recieved and they hope that you will give them another chance. I recommend you try the peppercorn turkey sandwich and the reuben sandwich.

Cheers,

Dan

"Suji's Restaurant donated product to an orphanage I volunteer at in return for marketing."
Does this mean this is a sponsored post?

All customers should be treated like they're important. It shouldn't take posts on a food blog to get good customer service.

Dan, while I appreciate the work you do and your blog, it's a bit irritating that you'd respond to reader opinions in the condescending manner that you did.

"Some people are impossible to please"? Come on! Who made you the ultimate authority on what a good sandwich is?

Fact is, there were 4 people who commented and 3 of us disliked our food or our experience at Suji's or both. You were the only 1 in disagreement. Hm…

And now Suji's wants us to go back and spend MORE money? I've already dropped more than a sizable chunk of change into the joint.

And you know? I'm beginning to think your devotion to this establishment really is all about advertising/sponsor money.

using carnegie deli's (nyc) pastrami as a benchmark (it gets an 8 on a 10 pt scale), suji's pastrami would rank a 2 IMHO

I was about to check out this sandwich until I saw the comments made here.

I've been to Suji's a handful of times and I used to be a fan. The last time I went, they told me it was impossible to replace the french toast for regular toast!!! Give me a break! Absolutely ridiculous imo.

I also thought it was very over hyped. Seoul has much better "foreign food" to offer to people.

My name is Suji Park, owner of Suji's Restaurant, and I wanted to thank everyone that has taken the time to write a comment. My staff and I always try to make every person's dining experience at Suji's a pleasant one. I have addressed my staff on the issues that everyone has said here.

We will work on improving service and our food and we apologize if some people felt our food or service wasn't up to par.

Again, thank you so much for your comments and let us know what we can do to improve.

Sincerely,

Suji Park

Dan, I think you just traded your blog's credibility for a free sandwich.

Dan Gray, when was the last time you walked into a restaurant and got the same treatment as the rest of us? Food bloggers are treated like royalty when they enter a restaurant. The rest of us? In some restaurants it can get ugly.

Wow, you guys are tough. I've had the best Reuben sandwich I've ever had in Korea at Suji's. Thought the food was tremendous.

Dear Readers,

I apologize for my insensitive comment that I made that "some people are impossible to please." I was offended because I truly believe in what Suji's is doing and I think the food is very good there. I often eat at the establishment and I took the negative comments as an attack on my friend's establishment.

Suji's has been kind enough to help me with some volunteering projects that I have been working on and I wanted to help her in return.

The comments made here have been heard by the establishment and they are working hard to fix the problems that people have stated here.

When there are criticisms of restaurants, I contact the restaurants and let the establishments know about the issues. I could easily delete negative comments here, but I feel that would be dishonest.

I stand by my appraisal of the restaurants on my blog and publications that I have had the chance to write for.

Thanks again for commenting on this post and I will make sure your opinions will be heard by those who have the power to make changes and improve.

Sincerely,

Daniel Gray

Wow, I'm surprised at the anger over a sandwich review! We've only been to Sujii's once and we had three sandwiches: Turkey, Pastrami, and Ruben.

The pastrami was a little bit tough, but not terrible-tough, and it still tasted delicious. The other two sandwiches were really soft and just melted in our mouths. Korean sandwiches are always processed "ham and cheese" so it's nice to find some real meat to dig into.

I've tried the pastrami, reuben and the turkey. All were quite good. The turkey was very moist, and the reuben had great flavor. Thier homemade breads are all good, and the homemade pickles are da bomb. It is impossible to have a true New York experience unless you are in NYC, but for a place that is making thier own products from scratch, it's a really nice change from mass produced food, or uninspired western wanna-be's.

Anonymous comments on this post will now be moderated.

A couple people have asked me why I am moderating anonymous comments on my blog. Here is a letter I wrote to one such reader:

Dear XXXXX,

I had to moderate because some of the comments were personal and physical threats against me and people that write for Seoul Eats. That was quite shocking to me and they have gotten worse since I started moderating the thread. I would not like my readers to see the thread. In the past I have had to regulate comments due to some stalkers on the blog. I decided to regulate the anonymous comments because I don't know it if it is one person or many people writing the comments.

If people wish to write comments, I don't mind if they register so that I might be able to have a more personal dialogue with them and solve any disagreements. With anonymous threads I wouldn't know who to direct my comments to, for it could be one person or 5 people writing the comments.

Dan

Hey Dan thanks for the great recommendations to suji's. We had a great time. The good was great and I told my mother about it and she said that she used to go there all the time for burgers. I really liked the atmosphere that suji's had perfect atmosphere for a date or just lunch with friends ^^ anyways thanks for the great recommendations.

As far as wait staff are concerned, one has to remember that it isn't an easy job when it's busy, and these people do not make tips in Korea. All in all, they do ok. Think of the bitchy service one can receive in the states or Canada…can you imagine what it would be like if they were only receiving minimum wage and no tips? Best to keep it in perspective.